Data Center Operations

Intelligent Decisions has demonstrated the ability to maintain large complex database environments that meet and exceed stringent business service performance requirements. At our client site within a DoD agency, our team has used proactive measures and refined processes to maintain 100% uptime of a critical system over the past six years.

Our team has significant experience in developing custom reports for a multitude of Civilian and DoD clients where we currently maintain large and complex  databases. For example, at one of our client sites, a DoD agency, Intelligent Decisions currently monitors over 150 different interfaces and delivers daily reports. This is being accomplished through use of sophisticated transmission tracking tools and alert systems tailored to the way our client does business. All of the systems we have deployed at the agency continually detect transmission failures discovered in production, notify all key parties, and resolve the failure within 24 hours for at least 98% of software transmissions.

In addition, our team is responsible for the certification and accreditation of two integral environments where database security controls are paramount with multiple applications and collaboration data being stored. Enterprise applications such as MDS, Data at Rest (DAR), BES, Reporting and Logging solution databases and provision systems are maintained within this environment. The ID Team is also responsible for certification and accreditation of multiple database environments within the agency. These databases contain personal identifiable information that requires an increased level of security.